Global Furniture USA – Privacy Policy

At Global Furniture USA, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and share information when you interact with us, including through our website, email communications, and SMS marketing program.

When you provide your information—such as your name, email address, phone number, mailing address, or order details—either through our website, customer service team, or marketing subscriptions, you consent to its collection and use in accordance with this policy. We may also gather device and usage data (e.g., IP address, browser type, and interaction behavior) to enhance your experience and improve our services.

We use your information to communicate with you, process orders, send promotional content, provide customer support, and analyze performance. This includes email marketing campaigns featuring new products, promotions, and important company updates. You may unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email or by contacting us directly at sale@sffurnitures.com.

We may share your information with trusted third-party vendors and service providers who assist in delivering our services (e.g., email and SMS platforms, website analytics, and shipping partners). These parties are authorized to use your data solely for services on our behalf and are required to maintain its confidentiality. We do not sell, rent, lease, or trade your personal information—including your phone number or email address—to any third party for profit. We reserve the right to disclose information when required by law, legal process, or government request, or to protect our rights, safety, or property.

We maintain reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. While we are committed to data security and work with reputable partners, we encourage you to take appropriate precautions when sharing sensitive information online or through digital channels.

You have the right to request access to, correction of, or deletion of your personal information. You may contact us at any time at sale@sffurnitures.com or call 732-613-0001 with questions about your data or to submit a privacy-related request.

                                                                                SMS Marketing Policy

Thank you for joining our texting program. Please note that you accept these terms when you agree to join our program, and they apply to all messages you receive from Global Furniture USA.

You agree to receive recurring automated promotional text (SMS and MMS) messages from Global Furniture USA, including delivery confirmations and notifications, new product introductions, specials, and Global Furniture events. Consent to receive automated marketing text messages is not a condition of any purchase, and message and data rates may apply. Message frequency will vary, and Global Furniture USA reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages.

Global Furniture USA also reserves the right to change the short code or phone number from which messages are sent, and we will notify you appropriately if any changes are made.

To opt out of receiving SMS messages from us, text the keywords STOP, CANCEL, or UNSUBSCRIBE. For assistance, you may text HELP to our phone number, call 732-613-0001, or email sale@sffurnitures.com.

                                                                                                                                                        Mobile Terms of Service

 The Global Furniture USA mobile message service (the “Service”) is operated by Global Furniture USA (“Global Furniture USA”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Global Furniture USA’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Global Furniture USA through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Global Furniture USA. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18333829253 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Global Furniture USA mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18333829253 or email sale@sffurnitures.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

                                   California Consumer Privacy Act (CCPA) – Your California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what categories of personal information we collect and how we use it.
  • The right to request access to the specific personal information we have collected about you.
  • The right to request deletion of your personal information, subject to certain exceptions.
  • The right to opt out of the sale of personal information (Note: We do not sell personal information).
  • The right to non-discrimination for exercising your CCPA rights.

To submit a request under the CCPA, please email sale@sffurnitures.com or call 732-613-0001. We may need to verify your identity before processing your request.

                                                 General Data Protection Regulation (GDPR) – For EU Residents

If you are located in the European Union, you are entitled to certain rights under the General Data Protection Regulation (GDPR), including:

  • The right to access the personal data we hold about you.
  • The right to correct or update inaccurate or incomplete personal data.
  • The right to request erasure of your personal data, under certain conditions.
  • The right to restrict or object to processing of your data.
  • The right to data portability (to receive your data in a structured, commonly used format).
  • The right to withdraw consent where processing is based on consent.
  • The right to lodge a complaint with a supervisory authority.

We process your personal data based on your consent, a contract with you, legal obligations, or our legitimate interests. To exercise your GDPR rights, please contact us at sale@sffurnitures.com.

                                                                                  Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after such changes constitutes your agreement to the updated terms.

Effective Date: June 2025