+44 (0)7985 696 337
[email protected]

           The Italian furniture specialist so, if you like our Furnitures tell other, if not tell us why 

FAQ / Contact Us

At supreme furniture, we are committed to quality, style and passion. We are driven to deliver the most exquisite and luxurious Italian furniture’s at incredibly affordable price.


When it comes to Italian furnishings, we pride ourselves for our many years of experience and we hope to create a perfect look at your home with our exclusive collection of luxurious, contemporary, modern and elegant Italian furniture.


Our Italian bespoke furniture’s are hand made centrepieces with detailed design in either gold or silver and finished in super high gloss for a perfect luxurious art that intensify the ambience and its true statement to any home.



WHY SHOULD I BUY FROM YOU            

We cherish each and every customer that approaches us. We provide a personalised service to fit your needs and we welcome you to ask any questions you may have in order to make your experience with us an extremely pleasant one!

                                                                            

Our aim is to make sure all our customer are getting an outstanding quality, value & service at the lowest possible price and that's our guarantee, we operate from warehouses rather than expensive shops or show rooms, which means we can pass the major savings on to our customers.


We cherish each and every customer that approaches us. We provide a personalised service to fit your needs and we welcome you to ask any questions you may have in order to make your experience with us an extremely pleasant one!


We also have trained specialist Italian furniture fitter with years and years of experience. Our fitters are also trained and experienced in room design and layouts and they will recommend the best setting for your room.


Our user friendly website is easy to use & displays huge range of products suitable for both home and rental properties.

DO YOU HAVE CATALOGUE                                                                                     
Unfortunately we do not have a catalogue but this website does contain all of our products.

HOW DO I PLACE AN ORDER                                                                                           
The easiest and quickest way to place an order is through this website, please note down the order reference number of the item you wish to order as you will need to enter it on the order form before submitting your order. Alternatively you can order through the phone.

WHAT ARE YOUR WORKING HOURS                                                                               
We start taking calls and enquiries from 10am - 7 pm, Monday to Saturday. If you can't get though to us or we don't answer your call then please leave a Text message, WhatsApp message or an Email and we will get back to you as soon as we available. Our delivery hours are from 10am to 10pm Monday to Saturday.

WHAT HAPPENS AFTER I PLACE AN ORDER                                                                 
After you place an order you will be contacted within 1 -2 working day by phone confirming your order together with the delivery date, time and stock availability.

WHEN CAN I EXPECT TO HAVE MY ORDER DELIVERED                                                 
You can arrange a delivery date in advance or next day (subject to delivery slot availability). We deliver from Monday to Saturday between morning 10am to 10pm which means you don't have to miss work or take a day off to receive your delivery. Italian furniture was never designed to be delivered by parcel or other couriers and so therefore, we use our own delivery team who will take care in delivering luxurious furniture to the room of your choice.

I'M CONCERNED ABOUT BUYING ONLINE, PAYMENT METHOD     
If you are not happy to pay over the phone or use your card then we have made it easy and better for you. You can now pay upon delivery which means a peace of mind, you get to check what you ordered before making the payment.


FURNITURE ASSEMBLY                                                                                                    

We have highly trained specialist Italian furniture fitter with years and years of experience. Our fitters are passionate and enjoy assembling luxurious Italian furnitures. Our fitters are also trained and experienced in room design and layouts and they will recommend the best setting for your room.


WHAT HAPPENS IF MY GOODS ARE FAULTY OR DAMAGED   
Furniture was never designed to be delivered by parcel or courier. Our team are professionally trained to take great care of the furnitures while delivering and we will ensure that the furniture is delivered in perfect condition. Upon delivery all items must be checked before signing, however in the unlikely event of a furniture is found damaged or wrong colour or wrong furniture then our delivery team will take it straight back and replace it and you will not be charged.

Return policy

We only except returns within 7 days on item that have not been used. All items must be in its original packaging and not opened or damaged by the customer. 

  
It is the customer’s responsibility to look after the furniture’s for years to come. Once you have checked, tried and satisfied with the furniture we will not be responsible for any misuse, short term wear and tear due to rough use. This also includes rental market buying for tenants, Please make sure you check and read the description of the furniture before you an order. Please also note that all furniture’s should be checked for any damages before signing or verbally satisfied with it and once you have signed or verbally satisfied for it than you have agreed that you are satisfied with the furniture and there will be no exchange or return, this also applies when you come to pick up the furniture from us direct. 


Furniture’s are a major investment and an ingredient to any home and it should be well looked after.


I NEED HELP AND ADVICE BEFORE ORDERING   
We appreciate you may have questions relating to your order / purchase.  Please feel free to contact us for any information on our products or services. We will be more than happy to help you.

 

Contact Us

Address:
SF
Waterfront Studio Business Centre
1 Dock Road
London
E16 1AG

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Phone & Text:

+44 (0)7985 696 337

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